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Syncing products from your integrated online stores is the most common and efficient way to get your products into the Jetpack platform. Once you’ve connected your store integration, you can sync your product catalog with just a few clicks.

Syncing Products from Your Online Stores

From the Jetpack dashboard:
1

Open Quick Actions

Click on Quick Actions in your dashboard. A pop-up window will appear.Jetpack dashboard with Quick Actions button highlighted
2

Choose Sync Your Products

Select the Sync Your Products option from the menu.Quick Setup menu showing setup options including Sync Your Products
3

Select stores to sync

Check the box next to each store from which you want to sync SKUs.Product sync dialog showing store list with checkboxes to select which stores to sync from
4

Start the sync

Click the Sync button to begin syncing your products.
Once the sync is complete, your products will appear in the Product Catalog.
Specific instructions and options for initially syncing products from your store will depend on which ecommerce platform you’re syncing from. For detailed guidance on setting up your specific integration, see the Store Integration Overview.

What Happens After You Sync?

After your initial product sync completes, your products appear in the Product Catalog—but there are important next steps to ensure smooth fulfillment operations.

Reviewing Your Product Data

Navigate to Products in your dashboard to access the Product Catalog and verify your synced products: Product Catalog page showing synced products with SKUs, categories, and barcodes If you notice missing products or incorrect data, you may need to adjust your integration settings or manually add products.

Configuring Product Preferences

Before sending inventory or fulfilling orders, configure critical product settings. Each product in your catalog needs proper configuration to ensure accurate fulfillment:
Complete product configuration before creating your first Warehouse Receiving Order (WRO). Missing barcodes, incorrect dimensions, or unmarked HAZMAT products can cause receiving delays and create Unidentified Receiving Orders (UROs).

Sales Channels and Product Bundles

If you sell products through multiple channels or offer bundled products, configure these settings in your Product Catalog:
  • Sales Channels: Associate products with specific sales platforms to manage inventory distribution
  • Product Bundles: Create virtual bundles that combine multiple SKUs into a single sellable unit
Learn more about managing your Product Catalog to configure these advanced features.

Next Steps in Your Onboarding Journey

After syncing and configuring your products, you’re ready to move forward with these key onboarding steps:
For the smoothest onboarding experience, complete all product configuration and send at least one test WRO before enabling automatic order syncing. This ensures your products are properly received and ready to fulfill when live orders begin flowing.

Let’s Dive Deeper

Store Integration Overview

Connect and configure your ecommerce platform

Product Catalog Page

Navigate and organize your product catalog

Manually Adding Products

Add products without a store integration

Setting Product Preferences

Configure product settings for fulfillment

Sending Inventory

Create WROs to send your first inventory shipment

Importing Orders

Begin fulfilling orders after product sync
Jetpack

Questions? Contact Jetpack Care.

If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!