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Knowing when to send more inventory is critical to maintaining healthy fulfillment operations. Jetpack provides a suite of forecasting tools, automated alerts, and intelligent reports to help you proactively replenish inventory before stockouts occur—whether you’re using a single fulfillment center or distributing across multiple locations with MultiHub IQ.
This guide introduces the key concepts, metrics, and tools that power effective replenishment scheduling, helping you balance inventory costs with service level targets.

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Why Replenishment Matters

Proactive inventory management prevents three costly scenarios:
  • Stockouts: Orders go into Exception status when inventory runs out, frustrating customers and delaying fulfillment
  • Overstocking: Excess inventory ties up capital and increases storage fees
  • Distribution Imbalance: Poor allocation across fulfillment centers leads to split shipments and higher shipping costs
Jetpack’s replenishment tools help you find the optimal balance—keeping enough inventory on hand to fulfill orders quickly while minimizing carrying costs.

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Understanding Key Replenishment Metrics

Before diving into the tools, familiarize yourself with these essential metrics that drive replenishment decisions:
While Jetpack’s forecasting algorithms use sophisticated data analysis, forecasts should be ONE input in your replenishment strategy—not the sole decision-making tool. Consider unexpected demand changes, supply chain disruptions, promotional campaigns, and seasonality when planning replenishment.

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Your Replenishment Decision Framework

When evaluating whether to replenish inventory, ask yourself:
  • How fast is inventory selling? Review recent order velocity and compare to historical averages
  • What’s my manufacturer lead time? Factor in production time + shipping time to Jetpack
  • What’s my safety stock buffer? How many days of extra inventory should you maintain to handle demand spikes?
  • Are seasonal patterns approaching? Plan replenishment ahead of high-demand periods
  • Is inventory balanced across FCs? For MultiHub IQ users, check distribution across regional fulfillment centers
Jetpack’s replenishment tools provide data-driven answers to these questions, helping you time your WRO creation optimally.

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Your Replenishment Toolkit

Jetpack provides four complementary tools to monitor inventory levels, forecast demand, and automate replenishment alerts. Each tool serves a specific purpose in your inventory management workflow.

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1. Reorder Points (Automated Email Alerts)

Purpose: Receive automated email alerts when stock falls below a configurable threshold for specific products at specific fulfillment centers. This is a “set it and forget it” early warning system. Key Features:
  • Email alerts sent automatically to account Owner role
  • Configurable per product per fulfillment center
  • Threshold calculated based on demand velocity and lead times
  • No dashboard monitoring required—alerts come to you
How to Calculate Reorder Points:
Example Calculation:
  • Average daily demand: 10 units/day
  • Manufacturer lead time: 14 days
  • Jetpack receiving SLA: 4 days
  • Safety stock buffer: 14 days (recommended minimum)
  • Reorder Point = 10 × (14 + 4 + 14) = 320 units
When to Use It:
  • Critical SKUs that cannot tolerate stockouts
  • Products with predictable, steady demand
  • High-velocity items requiring frequent replenishment
  • Setting automatic alerts to supplement manual report reviews
How to Configure: Navigate to Products → Select product → Inventory tab → Inventory by Location section → Set reorder point value for each fulfillment center Setting reorder points in the Product Catalog Inventory tab Learn more about Setting Reorder Points →

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2. Inventory Replenishment Report

Inventory Replenishment Report dashboard showing forecast quantities and rebalance points Purpose: Provide 12-month demand forecasts and replenishment recommendations for strategic inventory planning. Especially valuable for merchants managing inventory across multiple fulfillment centers with MultiHub IQ. Key Features:
  • Daily dashboard refresh (mornings UTC)
  • Weekly forecast updates (Mondays UTC)
  • Three integrated sub-reports:
    • D2C Inventory Replenishment Recommendation: Shows forecast quantities, rebalance points, fulfillable inventory, incoming WROs, and calculated replenishment amounts/dates
    • Replenishment Analysis: Visual depletion timeline comparing projected inventory levels with and without replenishment
    • Order Forecast: Daily unit forecasts for the next 12 months based on historical orders and seasonality
When to Use It:
  • Weekly planning sessions to review upcoming replenishment needs
  • Evaluating which SKUs need attention based on forecasted depletion
  • Understanding demand patterns before committing to large production runs
  • Planning inventory distribution across multiple fulfillment centers (for MultiHub IQ users)
Calculations:
  • Recommended Replenishment Quantity = Fulfillable - Incoming + (3 months projected demand)
  • Recommended Replenishment Date = Date when (Fulfillable + Incoming) < Rebalance Point, adjusted backward by Order-to-Hub Lead Time
Filters Available: Product/SKU, Product Type (Products vs Packaging Material), Date Range (last 90 days)
SKU forecasts require at least 100 units shipped in the last 14 days to generate recommendations. SKUs become inactive in the report after 3 months without shipments.
For merchants using MultiHub IQ to distribute inventory across multiple fulfillment centers, this report shows Rebalance Points (total units recommended across your entire network) rather than individual fulfillment center thresholds. After creating your WRO to your Hero Hub, MultiHub IQ automatically generates transfer plans to distribute inventory optimally based on regional demand patterns.

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3. Inventory Velocity Report

Inventory Velocity Report showing SKU performance metrics Purpose: Analyze SKU performance metrics including sales velocity, days of inventory on hand, and top/bottom performers to identify which products need replenishment attention. Key Features:
  • Daily dashboard refresh (mornings UTC)
  • Four integrated sub-reports:
    • SKU Performance by FC: Total units sold, average daily velocity, current on-hand inventory, and estimated days remaining per fulfillment center
    • Top 5 SKUs: Highest performing products by sales volume
    • Bottom 5 SKUs: Lowest performing products by sales volume
    • Units Sold: Trend visualization with drill-down by day, month, quarter, or year
When to Use It:
  • Understanding sales velocity for each SKU to calculate appropriate reorder points
  • Identifying slow-moving inventory that may need promotional support or reduced replenishment
  • Spotting fast-moving SKUs that require more frequent replenishment cycles
  • Analyzing estimated days on hand to prioritize which products need immediate attention
Key Metrics:
  • Total Units Sold: Cumulative units sold across all fulfillment centers (excludes kitting, case breakdowns, and restocked units)
  • Average Daily Velocity: Calculated as Total Quantity Sold ÷ Number of Days in Date Range
  • Estimated Days On Hand: Projection of how long current inventory will last based on average daily velocity
  • Currently On Hand: Available units as shown on Inventory Status page
Filters Available: Product/SKU, Product Type (Products vs Packaging Material), Fulfillment Center, Order Type (D2C, B2B variants), Date Range (up to 12 months)
Use the Average Daily Velocity metric from this report when calculating reorder points. If a SKU sells 10 units/day with a 30-day lead time, you need at least 300 units on hand before triggering replenishment.
Learn more about the Inventory Velocity Report →

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4. Out of Stock Inventory and Exception Orders Report

Out of Stock Report summary showing exception orders and SKUs needing replenishment Purpose: Monitor current stockouts and track orders in Exception status due to out-of-stock SKUs. This report focuses on resolving immediate fulfillment issues rather than forecasting future needs. Key Features:
  • Daily refresh at 10am UTC
  • Four integrated sub-reports:
    • Summary: Overview of total exception orders, SKUs with sufficient incoming inventory, SKUs with insufficient incoming inventory, and SKUs with no incoming WROs
    • Inventory and Exception Orders: SKU-level details showing fulfillable on-hand units, recent order volume, exception order count, and incoming WRO quantities
    • On-Hand Quantity by FC: Distribution of inventory across all fulfillment centers
    • Incoming WRO: All WROs created to restock out-of-stock SKUs with arrival timelines
    • Exception Orders: Individual orders in Exception status with quantity details and affected SKUs
When to Use It:
  • Daily monitoring to catch stockouts as they occur
  • Prioritizing which SKUs need emergency replenishment based on exception order count
  • Verifying that incoming WROs will resolve existing exception orders
  • Understanding inventory distribution issues that cause regional stockouts
Filters Available: Product/SKU/Inventory ID, Inventory Status (Out of Stock/In Stock/All), Exception Status (Orders in Exception/No Orders in Exception), WRO Status (Incoming < Exception / Incoming ≥ Exception / No Incoming WRO) Learn more about the Out of Stock and Exception Orders Report →

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Best Practices for Replenishment Scheduling

Follow these proven strategies to maintain optimal inventory levels:
  • Review reports weekly: Schedule a standing meeting to review the Inventory Replenishment Report and Out of Stock Report
  • Set reorder points for critical SKUs: Configure automated alerts for your top 20% of products by revenue
  • Factor in seasonality: Increase safety stock before known high-demand periods (holidays, promotional campaigns)
  • Maintain 14+ days safety stock: Build a buffer to account for unexpected demand spikes and supply chain delays
  • Monitor lead time accuracy: Track actual order-to-hub lead times and adjust defaults if consistently over/under estimated
  • Balance cost vs. service level: Higher inventory levels reduce stockout risk but increase storage fees—find the right balance for your business model
  • Use forecasts as ONE input: Combine Jetpack’s data-driven forecasts with your own market knowledge and promotional plans
During peak seasons or major product launches, reach out to your Jetpack Care team via Slack to strategize optimal replenishment timing. We can help you plan WRO schedules to ensure no fulfillment center runs low during critical sales periods.

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MultiHub IQ Considerations

If you’re using MultiHub IQ to distribute inventory across multiple fulfillment centers, keep these additional considerations in mind:

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Rebalance Points vs. Reorder Points

  • Rebalance Point: Total units recommended across your entire network (all FCs combined)
  • Reorder Point: Threshold for a single FC that triggers an alert
For MIQ users, focus on the Rebalance Point shown in the Inventory Replenishment Report, which accounts for network-wide inventory positioning. Individual FC reorder points still provide value as regional safety nets.

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Auto-Distribution Benefits

MultiHub IQ removes the guesswork from inventory allocation:
  • Data-driven placement: Algorithm analyzes where orders originate to position inventory optimally
  • Dynamic rebalancing: As demand patterns shift, Jetpack can move inventory between FCs via ITOs
  • Reduced split shipments: Better inventory distribution means more orders ship from a single FC

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Transfer Plan Editing Window

After creating a WRO destined for your Hero Hub, you can edit the auto-generated transfer plan until the shipment arrives at the hub. Once receiving begins, the transfer plan locks and executes. Review transfer plans promptly if you need to make adjustments based on:
  • New product launches requiring specific FC stocking
  • Promotional campaigns targeting specific regions
  • Seasonal demand shifts
Transfer plans can change from WRO creation until arrival at the hub based on real-time demand patterns and inventory levels. Review the final transfer plan after your shipment arrives to see the executed distribution.

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Replenishment Workflow Summary

Here’s how the tools work together in a typical replenishment workflow:

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Let’s Dive Deeper

Sending Inventory Overview

Back to the main guide on our receiving process

Creating a WRO

Create Warehouse Receiving Orders to replenish your inventory

Inventory Replenishment Report

Access 12-month demand forecasts and replenishment recommendations

Inventory Velocity Report

Analyze SKU performance metrics and sales velocity trends

Out of Stock Report

Monitor stockouts and resolve exception orders quickly

MultiHub IQ Replenishment

Use intelligent distribution across multiple fulfillment centers
Jetpack

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Questions? Contact Jetpack Care.

If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!