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When you need to ship inventory using freight instead of parcels, Jetpack offers comprehensive freight coordination services through industry-leading carrier partnerships. Whether you’re sending full truckloads or less-than-truckloads to your fulfillment centers or customers, we’ll help you arrange the logistics through our freight shipping method.

What Jetpack Freight Services Include

Jetpack offers top-tier freight services through industry-leading carrier partnerships. With the ShipBob Freight shipping method, you can ship full truckloads (FTL) and less-than-truckloads (LTL) using a standard pick-up and delivery experience. Optional add-ons (accessorials) are available at an additional cost to tailor the service to your specific needs.

Important Freight Requirements

To secure a successful ShipBob Freight experience, provide complete and accurate pick-up and delivery information before booking. Inaccurate or incomplete details may result in failed pick-ups or deliveries, leading to additional costs and delays. For inbound shipments, ensure you supply the total number of pallets as well as the dimensions and weight of each pallet. Discrepancies between provided and actual shipment specifications may incur extra charges.
Complete and accurate freight information prevents failed pick-ups, delivery issues, and unexpected charges. Always double-check your pallet counts, dimensions, and weights before booking.

Standard Freight Requests

Standard ShipBob Freight offerings are available at no additional charge and include scheduled appointments for all pick-up and delivery requests: All standard freight requests include scheduled appointments at both the pick-up and delivery locations.

Non-Standard Freight Requests

If your requirements fall outside the standard offerings, you can request additional add-ons (accessorials) at an extra cost. Charges vary by carrier.

Available Accessorial Services

Non-Supported Freight Requests

The following types of freight requests are not supported, even with accessorials:
  • Restricted/prohibited products
  • Sortation/segmentation at the delivery location
  • Dropped trailers or equipment at non-secured facilities
If you’re unsure whether your freight requirements can be accommodated, contact Jetpack Care before booking to discuss your specific needs and avoid complications.

Let’s Dive Deeper

Sending Pallets

Regional pallet requirements and best practices

Booking Dock Appointments

Schedule appointments for freight deliveries to fulfillment centers

FBA LTL Workflow

Ship FBA freight orders to Amazon using Jetpack

Pick By Lot (B2B Orders)

Create B2B orders with lot tracking and freight BOL requirements

Sending Inventory Overview

Learn about the complete inventory receiving process

Tools & Techniques Overview

Back to the main tools guide
Questions? Contact Jetpack Care.
If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!