Inventory transfers enable you to move inventory between two Jetpack warehouses or from Jetpack to an external facility like Amazon. These transfers help provide faster shipping options and reduce costs, and are subject to standard shipping, receiving fees, and service level agreements.
Inventory Transfers Overview
Transferring inventory between fulfillment centers allows you to optimize your distribution network and improve delivery times. The process involves creating a Warehouse Receiving Order (WRO) at your destination facility, then submitting a B2B order to ship the inventory from your origin location.International Transfer Requirements
For inventory transfers to fulfillment centers outside of the United States, you will need to provide:
The sections below provide clear, step-by-step instructions for transferring inventory within Jetpack, ensuring that you configure both your WRO and B2B orders correctly to meet shipping and receiving standards.
Step 1: Create a Warehouse Receiving Order (WRO)
Creating a WRO is the first step because you’ll need to upload the box labels to your B2B order later.Creating Your Transfer WRO
1
Navigate to Receiving > Receiving Orders
From the Jetpack dashboard, click Receiving on the left-hand side, then select Receiving Orders.
2
Start the WRO creation process
Click the blue Send Inventory button to begin creating your Warehouse Receiving Order.
3
Select destination fulfillment center
Choose the Jetpack warehouse or hub you are sending inventory to. Optionally, insert a Purchase Order number (PO#).
4
Click Save & Continue
5
Add products to transfer
Begin typing the name of each product and select it from the search results. Enter the quantity to send for each product.Optionally, mark any product as a lot/dangerous good and check the confirmation box if applicable.
6
Click Save & Continue
7
Choose your shipping method
Select from the following options based on your transfer type:
8
Verify shipping address and arrival date
Review the shipping address to ensure it matches the receiving fulfillment center. Enter the estimated date of arrival (calculate 10 business days from the current date/local time of the receiving center).Optionally, upload your Bill of Lading (BOL) if applicable (this appears only for freight configurations).
9
Submit Receiving Order
Review all details and click Submit Receiving Order. Confirm the submission when prompted.
10
Download the box labels
After submission, download the box labels for later upload to your B2B order. These labels must be attached to each parcel or pallet.
11
Click Done to complete the process
Step 2: Submit a B2B Order
Once your WRO is complete, create a B2B order to prep the inventory for shipment.1
Navigate to Orders > All Orders
From the Jetpack dashboard, click Orders on the left-hand side, then All Orders.
2
Click New Order
Click New Order at the top right to begin creating your B2B transfer order.
3
Select Business order type
Select Business, then click Next – Recipient Info to continue.
4
Complete recipient information
Complete the order details, ensuring that details reflect the same information as your WRO:
5
Add packing instructions and upload WRO labels
In the Special Instructions for packing and assembly field, copy and paste the text below, customizing the parts specific to your transfer:Upload the box labels downloaded during the WRO process by clicking Other Attachment.
6
Select origin fulfillment center
Select the fulfillment center from which you are transferring inventory.
7
Add SKU-specific instructions
In the Insert any special instructions for these SKUs field, copy and paste the text below, customizing the destination fulfillment center:
B2B Order Information and Requirements
After submitting your B2B transfer order, monitor its progress and ensure you meet all requirements for successful processing.Monitoring Your Transfer Order
Ensure that your shipment is in Processing status and address any On-Hold or Exception issues promptly.Scheduling and Editing Restrictions
For those arranging their own freight pickup or drop-off, please schedule appointments with Jetpack’s inbound team.Once a shipment has been picked, you cannot edit the products or units within it. Any changes to the shipping method should be communicated using Slack or email.
Let’s Dive Deeper
Inventory Overview
Creating a WRO
Managing WROs
B2B Fulfillment
MultiHub IQ
Inventory Distribution
Questions? Contact Jetpack Care.
If you have any questions or run into issues with inventory transfers, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!