> ## Documentation Index
> Fetch the complete documentation index at: https://help.jetpack3pl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Controlling Processing Speed

> Learn how to control order processing speed using dummy SKUs to review orders before fulfillment.

<div className="page-intro">
  There are times when you may need to slow down the order processing flow to allow yourself time to review orders manually—for example, to check for fraud alerts or verify order details. Jetpack provides flexible methods to pause order processing, giving you the control you need before orders are fulfilled.
</div>

## Order Processing Overview

If you want to review orders before they are fulfilled by Jetpack, you can slow the order processing flow using one of the following methods:

* **Enable Automatic Processing Pause** to move all orders to the On-Hold status once they are created in the Jetpack dashboard. [Learn more about Automatic Processing Pause](/fulfillment/tools-techniques/putting-orders-on-hold).
* **Add a dummy SKU** to the order to force the order to move to either the On-Hold or Exception status (depending on the dummy SKU's packaging preference).

<Info title="For FIFO Order Allocation Users">
  If you utilize the Partially allocate inventory to oldest orders (FIFO Order Allocation rule), you should consider adding dummy SKUs to your orders instead of using Automatic Processing Pause. This allows the rule to allocate inventory to the order while still giving you review time.
</Info>

***

## What is a Dummy SKU?

A dummy SKU is a product in your Product Catalog that is not intended to ship (and therefore doesn't have inventory stored in any Jetpack fulfillment center). By adding a dummy SKU to an order, you can pause order processing while maintaining inventory allocation capabilities.

Depending on the dummy SKU's packaging preference, the order will move to:

* **On-Hold status** - If the dummy SKU has no packaging preference
* **Exception status** - If the dummy SKU has a packaging preference (allows inventory allocation for FIFO Order Allocation rules and manual order splits)

***

## Creating a Dummy SKU

Follow these steps to create a dummy SKU in your Jetpack dashboard:

<Steps>
  <Step title="Navigate to the Product Catalog">
    Click **Products** on the left-hand navigation bar.

    You will be redirected to the Product Catalog page.

    <img src="https://mintcdn.com/jetpack/jkR7KU2qKWzZ0qOM/images/order-management/product-catalog-products-nav.png?fit=max&auto=format&n=jkR7KU2qKWzZ0qOM&q=85&s=c4a9bfc1d34d6ad0133e53c74e9f5b3e" alt="Product Catalog page with Products highlighted in left navigation" className="screenshot" width="1336" height="522" data-path="images/order-management/product-catalog-products-nav.png" />
  </Step>

  <Step title="Click Add Product">
    Click **Add Product**.

    Additional menu options will appear.

    Select **Add Product**.

    <img src="https://mintcdn.com/jetpack/JjZYPxGgGTRdL108/images/order-management/add-product-dropdown.png?fit=max&auto=format&n=JjZYPxGgGTRdL108&q=85&s=5ecf47e4966c064fd31fdbec637b2787" alt="Add Product dropdown menu with Add Product option highlighted" className="screenshot" width="1414" height="588" data-path="images/order-management/add-product-dropdown.png" />
  </Step>

  <Step title="Select Add products manually">
    A pop-up window will appear.

    Select **Add products manually**.

    <img src="https://mintcdn.com/jetpack/JjZYPxGgGTRdL108/images/order-management/add-products-manually-dialog.png?fit=max&auto=format&n=JjZYPxGgGTRdL108&q=85&s=1782fc13a85873499cf662eb8bdf1ec9" alt="Add Products dialog with Add products manually option highlighted" className="screenshot" width="1042" height="682" data-path="images/order-management/add-products-manually-dialog.png" />
  </Step>

  <Step title="Select Product type">
    Select **Product**.

    <img src="https://mintcdn.com/jetpack/jkR7KU2qKWzZ0qOM/images/order-management/select-product-type.png?fit=max&auto=format&n=jkR7KU2qKWzZ0qOM&q=85&s=a86cc1b6f2360829807986d7598ef404" alt="Product type selection dialog with Product option highlighted" className="screenshot" width="1032" height="688" data-path="images/order-management/select-product-type.png" />
  </Step>

  <Step title="Configure the dummy SKU details">
    Input any name in the textbox under **Product Name**.

    Input a fake SKU in the textbox under **SKU**.

    <Warning title="SKU Naming Important">
      Be sure that the SKU input will never match with a real product's SKU.
    </Warning>

    <img src="https://mintcdn.com/jetpack/JjZYPxGgGTRdL108/images/order-management/dummy-sku-name-and-sku-fields.png?fit=max&auto=format&n=JjZYPxGgGTRdL108&q=85&s=9ba653dd10976b7bfe0b11105c1a6445" alt="Product Name and SKU input fields filled with Dummy SKU and DummySKU" className="screenshot" width="1414" height="1326" data-path="images/order-management/dummy-sku-name-and-sku-fields.png" />

    Click **Add Product**.

    You will be redirected to the product details page of the newly created dummy SKU.

    <img src="https://mintcdn.com/jetpack/JjZYPxGgGTRdL108/images/order-management/dummy-sku-product-details-page.png?fit=max&auto=format&n=JjZYPxGgGTRdL108&q=85&s=a84178cd4ccde09363553ce335374ec5" alt="Product details page for newly created Dummy SKU" className="screenshot" width="1519" height="757" data-path="images/order-management/dummy-sku-product-details-page.png" />
  </Step>

  <Step title="Set packaging preference (if needed)">
    **Applicable only if you utilize FIFO Order Allocation rules or plan to manually split the orders:**

    Select **has no requirements** and **Box** from the drop-down options under Packaging Requirements, then click **Save** in the Unsaved Changes bar.

    <img src="https://mintcdn.com/jetpack/jkR7KU2qKWzZ0qOM/images/order-management/packaging-requirements-box-setting.png?fit=max&auto=format&n=jkR7KU2qKWzZ0qOM&q=85&s=4abdb0682de19890f1833c794c21d606" alt="Packaging Requirements section showing has no requirements and Box selected with Save button" className="screenshot" width="1397" height="555" data-path="images/order-management/packaging-requirements-box-setting.png" />

    <Info title="Why This Matters">
      When an order contains a dummy SKU with packaging preference, the order will move to the Exception status instead of the On-Hold Status (which allows inventory allocation for FIFO Order Allocation rules and manual order splits).
    </Info>
  </Step>
</Steps>

***

## Adding Dummy SKU to Orders

Dummy SKUs can be added to orders using one of the below options:

### Using Automation Rules

Automation Rules can be used to automatically add the dummy SKU to orders based on conditions. [Learn more about Automation Rules](/fulfillment/rules-customization-kitting/automation-rules) and how to request them.

### Manual Addition for a Specific Order

The Order Details tile on the order details page can be used to manually add a dummy SKU to a specific order. [Learn how to edit an order](/fulfillment/order-management/orders-page#editing-order-details).

### Bulk Addition Using Bulk Order Edit

Bulk Order Edit actions can be used to add the dummy SKU to orders in bulk using the Orders page.

<Steps>
  <Step title="Search for orders">
    To search for a group of orders at once using the search bar, separate each Store Order ID or Shipment ID by the pipe character (|) on your keyboard.
  </Step>

  <Step title="Apply bulk edit actions">
    [Learn how to use Bulk Order Edit actions](/fulfillment/tools-techniques/bulk-editing-orders) to add the dummy SKU to multiple orders at once.
  </Step>
</Steps>

***

## Removing Dummy SKU from Orders

After reviewing the order, you can cancel it to prevent order fulfillment (e.g., if the order is fraud) or remove the dummy SKU from the order to allow the order to be shipped to your customer.

Dummy SKUs can be removed from orders using one of the below options:

### Manual Removal for a Specific Order

The Order Details tile on the order details page can be used to manually remove a dummy SKU from a specific order. [Learn how to edit an order](/fulfillment/order-management/orders-page#editing-order-details).

### Bulk Removal Using Bulk Order Edit

Bulk Order Edit actions can be used to remove the dummy SKU from orders in bulk using the Orders page.

<Steps>
  <Step title="Search for orders with dummy SKU">
    To search for a group of orders at once using the search bar, separate each Store Order ID or Shipment ID by the pipe character (|) on your keyboard.
  </Step>

  <Step title="Apply bulk edit actions">
    [Learn how to use Bulk Order Edit actions](/fulfillment/tools-techniques/bulk-editing-orders) to remove the dummy SKU from multiple orders at once.
  </Step>
</Steps>

***

## Let's Dive Deeper

<CardGroup cols={3}>
  <Card title="Putting Orders on Hold" icon="hand" href="/fulfillment/tools-techniques/putting-orders-on-hold">
    Use Automatic Processing Pause to move all orders to On-Hold status
  </Card>

  <Card title="Bulk Actions on Orders" icon="list-check" href="/fulfillment/tools-techniques/bulk-actions-on-orders">
    Learn about bulk operations available on the Orders page
  </Card>

  <Card title="Bulk Editing Orders" icon="pen-to-square" href="/fulfillment/tools-techniques/bulk-editing-orders">
    Edit multiple orders at once efficiently
  </Card>

  <Card title="Orders Page" icon="list" href="/fulfillment/order-management/orders-page">
    View, search, and manage your orders
  </Card>

  <Card title="Managing Products" icon="boxes-stacked" href="/fulfillment/managing-products">
    Learn about the Product Catalog and product management
  </Card>

  <Card title="Tools & Techniques Overview" icon="arrow-left" href="/fulfillment/tools-techniques">
    Back to the main tools guide
  </Card>
</CardGroup>

<div className="jetpack-callout">
  <div className="jetpack-callout-header">Questions? Contact Jetpack Care.</div>

  <div className="jetpack-callout-body">
    If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!
  </div>
</div>
