> ## Documentation Index
> Fetch the complete documentation index at: https://help.jetpack3pl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Battery Policy

> Requirements and approval process for storing and shipping battery-containing products

<div className="page-intro">
  Jetpack requires written approval for all products containing batteries before they can be stored and shipped through our fulfillment network. This policy ensures compliance with transportation regulations and warehouse safety standards.
</div>

<Warning>
  **Pre-Approval Mandatory:** Products shipped to Jetpack fulfillment centers without proper battery approval may be returned to you at your cost or disposed of if deemed unsafe to ship back.
</Warning>

## Battery Types & Requirements

### Lithium-Ion Batteries

Lithium-ion batteries are the most common rechargeable batteries found in consumer electronics, power tools, and portable devices.

<Tabs>
  <Tab title="Specifications">
    **Regulatory Classification:**

    * UN Number: 3481
    * Packing Instruction: PI967 Section II

    **Size Limitations:**

    * Cell limit: ≤20Wh (watt-hours)
    * Battery limit: ≤100Wh (watt-hours)

    **Storage Requirements:**

    * Room temperature storage
    * No special handling equipment required
  </Tab>

  <Tab title="Quantity Restrictions">
    **1-2 Batteries per Order:**

    * Maximum total weight: 11 lbs (4.8 kg)
    * Includes product weight plus packaging

    **3+ Batteries per Order:**

    * Button cells only
    * Maximum packed order weight: 5.5 lbs (2.4 kg)
    * Stricter packaging requirements apply
  </Tab>
</Tabs>

<Info>
  Lithium-ion batteries exceeding 100Wh are strictly prohibited and cannot be stored or shipped through Jetpack's network under any circumstances.
</Info>

### Lithium Metal Batteries

Lithium metal batteries are non-rechargeable batteries commonly found in watches, cameras, and small electronics.

<Tabs>
  <Tab title="Specifications">
    **Regulatory Classification:**

    * UN Number: 3091
    * Packing Instruction: PI970 Section II

    **Size Limitations:**

    * Cell limit: ≤1g (lithium content)
    * Battery limit: ≤2g (lithium content)

    **Storage Requirements:**

    * Room temperature storage
    * No special handling equipment required
  </Tab>

  <Tab title="Quantity Restrictions">
    **1-2 Batteries per Order:**

    * Maximum total weight: 11 lbs (4.8 kg)
    * Includes product weight plus packaging

    **3+ Batteries per Order:**

    * Button cells only
    * Maximum packed order weight: 5.5 lbs (2.4 kg)
    * Stricter packaging requirements apply
  </Tab>
</Tabs>

### Dry Cell Alkaline Batteries

Common household batteries including AA, AAA, C, D, and 9V sizes.

**Approved Battery Types:**

* Alkali-manganese batteries
* Zinc-carbon batteries
* Nickel cadmium batteries
* Nickel metal hydride batteries

**Requirements:**

<AccordionGroup>
  <Accordion title="Voltage Specifications">
    * Maximum voltage: Less than 9 volts per battery
    * Standard household battery sizes (AA, AAA, C, D)
    * 9V batteries allowed at maximum threshold
  </Accordion>

  <Accordion title="Terminal Protection">
    Required safety measures:

    * Hard plastic wrap covering terminals, OR
    * Pull-tab deactivation mechanism
    * Protection prevents short circuits during handling
  </Accordion>

  <Accordion title="Storage Requirements">
    * Room temperature storage conditions
    * No refrigeration or climate control needed
    * Standard warehouse handling procedures
  </Accordion>
</AccordionGroup>

## Vetting Process

All battery-containing products must complete a vetting process before approval.

<Steps>
  <Step title="Prepare Documentation">
    Gather the following materials:

    * Product MSDS (Material Safety Data Sheet)
    * UN test documentation
    * Product specifications including battery details
  </Step>

  <Step title="Verify MSDS Currency">
    Ensure your MSDS is current and not expired. Jetpack cannot accept outdated safety documentation.
  </Step>

  <Step title="Submit to Jetpack Care">
    Send all documentation to the Jetpack Care team through your dashboard or via support ticket.
  </Step>

  <Step title="Await Written Approval">
    The compliance team will review your submission and provide written confirmation if approved.
  </Step>

  <Step title="Review Order Limitations">
    Your approval will specify the maximum number of battery products allowed per order (typically 2 products maximum).
  </Step>
</Steps>

<Info>
  The vetting process typically takes 3-5 business days. Do not create warehouse receiving orders or ship inventory until you receive written approval.
</Info>

## Packaging & Compliance

### Packaging Configuration

<Warning>
  **Box Packaging Required:** All battery-containing products must be configured to ship in box packaging (not poly mailers or envelopes).
</Warning>

**Packaging Standards:**

* Inner packaging must be fully enclosed in rigid outer packaging
* Products must be secured against movement during transit
* Activation prevention measures required (on/off switches protected)
* Sufficient cushioning to prevent battery damage

### Labeling Requirements

**Inbound Shipments:**

* Lithium battery warning labels required on all boxes
* Labels must meet IATA/ICAO specifications
* Proper handling labels visible on outer packaging

**Outbound Orders:**

* Jetpack applies required lithium battery labels automatically
* Compliance with carrier-specific requirements
* Limited quantity markings when applicable

### Regulatory Compliance

All battery shipments must comply with:

<Tabs>
  <Tab title="Air Transport">
    **ICAO/IATA Regulations:**

    * International Civil Aviation Organization Technical Instructions
    * International Air Transport Association Dangerous Goods Regulations
    * Packing Instructions PI967/PI970 Section II
  </Tab>

  <Tab title="Ground Transport">
    **49 CFR Compliance:**

    * US Department of Transportation regulations
    * Hazardous Materials Regulations (HMR)
    * Limited quantity provisions
  </Tab>
</Tabs>

## Prohibited Battery Types

The following battery types are **strictly prohibited** from Jetpack's fulfillment network:

<AccordionGroup>
  <Accordion title="Oversized Lithium-Ion Batteries">
    * Cell capacity ≥20Wh
    * Battery capacity ≥101Wh
    * Common in electric bikes, power tools, industrial equipment
  </Accordion>

  <Accordion title="Oversized Lithium Metal Batteries">
    * Cell content ≥1g lithium
    * Battery content ≥2g lithium
    * Typically found in specialty or industrial applications
  </Accordion>

  <Accordion title="Oversized Alkaline Batteries">
    * Batteries ≥21Wh
    * Voltage >9V per battery
    * Industrial or commercial battery packs
  </Accordion>

  <Accordion title="Damaged or Defective Batteries">
    * Batteries showing signs of damage
    * Swollen or leaking batteries
    * Recalled battery products
    * Any battery posing safety risk
  </Accordion>
</AccordionGroup>

## Common Battery Product Examples

<Tabs>
  <Tab title="Approved (With Pre-Approval)">
    **Consumer Electronics:**

    * Bluetooth speakers
    * Wireless headphones
    * Smartwatches and fitness trackers
    * Portable phone chargers (≤100Wh)
    * Remote controls

    **Personal Care:**

    * Electric toothbrushes
    * Hair trimmers and shavers
    * LED face masks
    * Handheld massagers

    **Other Products:**

    * Flashlights and lanterns
    * Children's electronic toys
    * Wireless keyboards and mice
    * Small power tools (≤100Wh batteries)
  </Tab>

  <Tab title="Prohibited">
    **High-Capacity Batteries:**

    * Electric bicycle batteries
    * Hoverboard batteries
    * Large power tool battery packs
    * Backup power stations >100Wh

    **Damaged/Recalled:**

    * Any recalled battery products
    * Damaged battery-powered items
    * Products with exposed batteries
    * Batteries without proper terminal protection

    **Specialty Batteries:**

    * Car batteries
    * Marine batteries
    * Industrial battery systems
    * Medical device batteries >100Wh
  </Tab>
</Tabs>

## Non-Compliance Consequences

Failure to obtain proper battery approval may result in:

* Immediate rejection at warehouse receiving
* Return shipping charges at merchant expense
* Disposal of non-compliant products
* Account suspension for repeated violations
* Regulatory fines and penalties
* Carrier surcharges and penalties

<Tip title="Questions About Battery Products?">
  If you're unsure whether your product requires battery approval or need help with the vetting process, contact Jetpack Care with your product specifications and battery details. Our compliance team can guide you through the approval process.
</Tip>

## Related Resources

<CardGroup cols={2}>
  <Card title="Dangerous Goods + HAZMAT" icon="radiation" href="/fulfillment/terms-and-slas/dangerous-goods-hazmat">
    Learn about general HAZMAT requirements
  </Card>

  <Card title="Prohibited + Restricted Items" icon="ban" href="/fulfillment/terms-and-slas/prohibited-restricted-items">
    View complete list of prohibited products
  </Card>

  <Card title="Managing Products" icon="box" href="/fulfillment/managing-products">
    Configure battery products in your dashboard
  </Card>

  <Card title="Sending Inventory" icon="truck-ramp-box" href="/fulfillment/sending-inventory">
    Create compliant warehouse receiving orders
  </Card>
</CardGroup>