> ## Documentation Index
> Fetch the complete documentation index at: https://help.jetpack3pl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Kitting Orders FAQs

> Answers to frequently asked questions about kitting orders, from updating submissions to reviewing end-kitted inventory.

<div className="page-intro">
  Kitting orders notify Jetpack on how to prepare your inventory or orders before shipping to customers. The FAQs below provide clear answers about the kitting order process, reviewing end-kitted inventory, and viewing the detailed steps of submitted kitting orders with step-by-step instructions to ensure a smooth process.
</div>

***

## Frequently Asked Questions

<Accordion title="How do I turn single units into master cases using the kitting order process?">
  The kitting action you choose depends on how the items were shipped to Jetpack from you or your manufacturer.

  **If the items are already packed in their cases**, but the inventory ID is designated as a single unit in the Jetpack dashboard, use the kitting action **Change item SKU to kit SKU**.

  **If the items need to be packed into Jetpack standard boxes** to create the cases, use the kitting action **Place item in Jetpack packaging**.

  For additional assistance, please use Slack or email.
</Accordion>

<Accordion title="How do I update a kitting order after submission?">
  Cancel the current kitting order and submit a new one by selecting **Copy and Edit** from the Actions menu on the order's details page.

  <img src="https://mintcdn.com/jetpack/2iejPNBTYKEx6ntF/images/kitting-and-work-orders/faq-copy-edit-actions-menu.png?fit=max&auto=format&n=2iejPNBTYKEx6ntF&q=85&s=c36f6b2ca109d0573a915e5eec09d008" alt="Actions menu showing Copy and Edit option highlighted" className="screenshot" width="1123" height="440" data-path="images/kitting-and-work-orders/faq-copy-edit-actions-menu.png" />
</Accordion>

<Accordion title="What happens to the SLA when I copy and edit a kitting order?">
  Creating a new kitting order resets the SLA based on the new submission time.
</Accordion>

<Accordion title="What changes can I make while editing a kitting order?">
  You can remove or add steps, update actions, and include additional products as necessary.
</Accordion>

<Accordion title="What should I avoid when editing a kitting order?">
  Do not update the fulfillment center during editing, as doing so will erase the order details.
</Accordion>

<Accordion title="How do I review the end-kitted inventory once it is stowed?">
  Once the kitting order is completed, the order status will change from **Processing** to **Completed** in your dashboard. After completion, you can view the On Hand units for the end-kitted inventory ID on the Inventory Status page.
</Accordion>

<Accordion title="How do I see the steps requested on a submitted kitting order?">
  Navigate to your Orders page from the Jetpack dashboard.

  <img src="https://mintcdn.com/jetpack/QaTErcqvHU7lymuZ/images/kitting-and-work-orders/faq-orders-navigation.png?fit=max&auto=format&n=QaTErcqvHU7lymuZ&q=85&s=6cc2d7f5d4dfffcc7d10a059a9829a05" alt="Navigation sidebar showing Orders menu option" className="screenshot" width="1414" height="535" data-path="images/kitting-and-work-orders/faq-orders-navigation.png" />

  Locate your kitting order using the Source and Shipment ID columns.

  <img src="https://mintcdn.com/jetpack/QaTErcqvHU7lymuZ/images/kitting-and-work-orders/faq-shipment-id-column.png?fit=max&auto=format&n=QaTErcqvHU7lymuZ&q=85&s=e1bf4438de2da22ef3d93be1dfa6735b" alt="Orders page showing Shipment ID column with kitting orders" className="screenshot" width="881" height="540" data-path="images/kitting-and-work-orders/faq-shipment-id-column.png" />

  Scroll down to the Packing Instructions tile on the kitting order details page. Click on the **View Kitting Instructions** hyperlink to be redirected to a page with the selected kitting actions.
</Accordion>

***

## Let's Dive Deeper

<CardGroup cols={3}>
  <Card title="Creating Kitting Orders" icon="wrench" href="/fulfillment/kitting-and-work-orders/creating-kitting-orders">
    Learn how to create kitting orders
  </Card>

  <Card title="Kitting Overview" icon="box" href="/fulfillment/kitting-and-work-orders">
    Back to the main kitting guide
  </Card>

  <Card title="Copy/Edit Kitting Orders" icon="pen-to-square" href="/fulfillment/kitting-and-work-orders/copy-edit-kitting-orders">
    Update and resubmit kitting orders
  </Card>

  <Card title="Work Orders" icon="clipboard-list" href="/fulfillment/kitting-and-work-orders/work-orders-page">
    Learn about all work order types
  </Card>

  <Card title="De-Kitting" icon="box-open" href="/fulfillment/kitting-and-work-orders/de-kitting">
    Break down kits into components
  </Card>

  <Card title="Case Breakdowns" icon="boxes-stacked" href="/fulfillment/kitting-and-work-orders/case-breakdowns">
    Separate cases into individual units
  </Card>
</CardGroup>

***

<div className="jetpack-callout">
  <img src="https://mintcdn.com/jetpack/2iejPNBTYKEx6ntF/images/jetpack-logomark-256.png?fit=max&auto=format&n=2iejPNBTYKEx6ntF&q=85&s=340604ced4add3864f2641341826e1c9" alt="Jetpack" className="jetpack-callout-icon" width="256" height="256" data-path="images/jetpack-logomark-256.png" />

  <div className="jetpack-callout-content">
    <h4 className="jetpack-callout-title">Questions? Contact Jetpack Care.</h4>
    <p className="jetpack-callout-text">If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!</p>
  </div>
</div>
