> ## Documentation Index
> Fetch the complete documentation index at: https://help.jetpack3pl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Insuring Your Inventory

> Understand liability limitations for merchandise in storage and why securing your own insurance coverage is essential for protecting your inventory investment.

<div className="page-intro">
  While Jetpack takes every precaution to protect your merchandise, securing your own insurance coverage is essential for protecting your inventory investment. Understanding Jetpack's [Terms of Service](/fulfillment/terms-and-slas/index) limitations helps you make informed decisions about the level of coverage you need.
</div>

## Understanding Jetpack's Liability Limitations

Jetpack is not an insurance company, and its [Terms of Service](/fulfillment/terms-and-slas/index) include important limitations of liability that may affect your ability to recover for loss of or damage to your merchandise while it's in storage.

<Warning>
  **Review Jetpack's [Terms of Service](/fulfillment/terms-and-slas/index) carefully.** The Terms of Service contain specific provisions that limit liability for certain events and circumstances. Understanding these limitations helps you assess your insurance needs.
</Warning>

### What's Excluded from Jetpack's Liability

Jetpack's [Terms of Service](/fulfillment/terms-and-slas/index) include specific exclusions and limitations you should be aware of:

| Provision        | What's Excluded or Limited                                                                                                                |
| ---------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| **Section 16.7** | Excludes liability for "Acts of God," including:<ul><li>Fires</li><li>Floods</li><li>Pandemics</li><li>War</li><li>Civil unrest</li></ul> |
| **Section 13**   | Contains additional limitations of liability that may affect recovery for loss or damage to your merchandise                              |

***

## Why You Need Your Own Insurance

Given the limitations in Jetpack's [Terms of Service](/fulfillment/terms-and-slas/index), purchasing your own first-party property insurance provides comprehensive protection for your merchandise while it's in storage.

**Your insurance should cover:**

* The full value of your merchandise
* All risks while in storage
* Events excluded from Jetpack's [Terms of Service](/fulfillment/terms-and-slas/index)
* Natural disasters and Acts of God
* Other unforeseen circumstances

<Tip>
  **Contact your insurance agent** to purchase first-party property insurance that covers the full value of your merchandise against all risks while it is in storage. Your agent can help you understand coverage options and ensure you have adequate protection.
</Tip>

***

## Let's Dive Deeper

<CardGroup cols={3}>
  <Card title="Claims and Insurance Overview" icon="shield-check" href="/fulfillment/claims">
    Learn about the claims process and insurance options
  </Card>

  <Card title="Adding Insurance to Orders" icon="shield-halved" href="/fulfillment/claims/adding-insurance">
    Protect shipments with parcel and freight insurance
  </Card>

  <Card title="Parcel Claim Policies" icon="box-taped" href="/fulfillment/claims/parcel-claim-policies">
    Detailed parcel claim policies and timelines
  </Card>

  <Card title="Submitting Claims" icon="file-circle-plus" href="/fulfillment/claims/submitting-claims">
    Quick claims submission process
  </Card>

  <Card title="Terms of Service" icon="file-contract" href="/fulfillment/terms-and-slas/terms-of-service">
    Review liability limitations and terms
  </Card>

  <Card title="Sending Inventory" icon="truck-ramp-box" href="/fulfillment/sending-inventory">
    Our receiving process for inbound shipments
  </Card>
</CardGroup>

<div className="jetpack-callout">
  <img src="https://mintcdn.com/jetpack/2iejPNBTYKEx6ntF/images/jetpack-logomark-256.png?fit=max&auto=format&n=2iejPNBTYKEx6ntF&q=85&s=340604ced4add3864f2641341826e1c9" alt="Jetpack" className="jetpack-callout-icon" width="256" height="256" data-path="images/jetpack-logomark-256.png" />

  <div className="jetpack-callout-content">
    <h4 className="jetpack-callout-title">Questions? Contact Jetpack Care.</h4>
    <p className="jetpack-callout-text">If you have any questions about insurance coverage or need assistance understanding Jetpack's [Terms of Service](/fulfillment/terms-and-slas/index), contact Jetpack Care. Our team is always here to assist via Slack, phone, or email!</p>
  </div>
</div>