> ## Documentation Index
> Fetch the complete documentation index at: https://help.jetpack3pl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 2026 Peak Season: Carrier Cutoffs + Operations

> Estimated 2026 holiday carrier cutoffs, SLA extensions, service pauses, inbound deadlines, and fulfillment center closures for peak season.

**Last Updated:** September 15, 2026

<div className="page-intro">
  This page covers Jetpack's estimated carrier cutoff dates, SLA extensions, and fulfillment center closures for the 2026 peak season, along with the deadlines for value-added services, inbound inventory, and holiday forecasts.
</div>

<Warning title="Cutoff dates are estimates">
  Carriers haven't published their official 2026 ship-by dates for Christmas yet. Those typically arrive in late fall. Peak volume can also cause unexpected delays, so treat every date on this page as an estimate rather than a guarantee.
</Warning>

***

## Key Dates at a Glance

The deadlines that need action from you, in order:

| Date                        | What to Do                                                                                                                                        |
| --------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------- |
| **September 30, 2026**      | Last day to submit paid or scheduled requests for completion before peak                                                                          |
| **October 27, 2026**        | Create any internal transfer orders                                                                                                               |
| **November 12, 2026**       | MultiHub IQ inventory should arrive at your US Hero Hub                                                                                           |
| **November 20, 2026**       | Standard inbound inventory should arrive at the fulfillment center. Submit any kitting, de-kitting, disposal, or donation orders before this date |
| **December 4, 2026**        | International Standard ship option cutoff                                                                                                         |
| **December 10, 2026**       | International Expedited ship option cutoff                                                                                                        |
| **December 10 to 22, 2026** | Regional ship option cutoffs, depending on fulfillment center and ship option ([see below](#cutoffs-by-fulfillment-center))                       |

<Tip title="Expecting a volume spike?">
  Share your holiday forecast with your Jetpack Care Manager at least two weeks before any large increase in orders. See [Sharing Your Holiday Forecast](#sharing-your-holiday-forecast).
</Tip>

***

## 2026 Holiday Carrier Cutoffs

To be fulfilled within SLA, orders must be imported into your Jetpack dashboard by the fulfillment center's [local cutoff time](/fulfillment/d2c/turnaround-times-slas) on the dates below.

Carriers don't guarantee delivery on or by any particular day. These dates take our carriers' cutoffs into account, along with Jetpack processing time and carrier transit and delivery, to identify orders with a high likelihood of arriving before Christmas.

### Cutoffs by Fulfillment Center

| Fulfillment Center Location        | Standard Ship Option     | Expedited Ship Option    | Overnight Ship Option |
| ---------------------------------- | ------------------------ | ------------------------ | --------------------- |
| **US to US** ¹                     | December 15, 2026        | December 21, 2026        | December 22, 2026     |
| **Canada to Canada**               | December 10, 2026        | December 18, 2026        | Not applicable        |
| **UK to UK**                       | December 18, 2026        | December 19, 2026        | Not applicable        |
| **Netherlands to Netherlands**     | December 18, 2026        | Not applicable           | Not applicable        |
| **Netherlands to EU destinations** | December 15, 2026        | Not applicable           | Not applicable        |
| **Spain to Spain**                 | December 18, 2026        | Not applicable           | Not applicable        |
| **Spain to EU destinations**       | December 15, 2026        | Not applicable           | Not applicable        |
| **Australia to Australia** ²       | Varies by metro location | Varies by metro location | Not applicable        |

¹ US cutoffs are a conservative estimate and exclude Alaska, Hawaii, PO boxes, and military bases.

² Australian cutoffs vary based on the metro locations a package ships to and from. Jetpack follows the [Christmas sending dates published by Australia Post](https://auspost.com.au/sending/christmas-sending-dates).

### International Cutoffs

For international shipments from any fulfillment center:

| Ship Option                 | Cutoff            |
| --------------------------- | ----------------- |
| **International Standard**  | December 4, 2026  |
| **International Expedited** | December 10, 2026 |

If you use a ship option that isn't listed on this page, contact Jetpack Care via Slack or email for its cutoff.

***

## SLA Extensions and Service Changes

| Service                   | 2026 Peak Change                                                                                                                                                                                                                                                                                      |
| ------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **D2C order fulfillment** | <ul><li>**2 business day SLA extension** from November 27 through December 4, 2026, covering the Black Friday and Cyber Monday rush</li><li>**Excludes expedited orders:** TikTok FBT and FBM, Amazon, Temu, and any order mapped to an expedited ship option such as next-day or overnight</li></ul> |
| **Holiday week orders**   | <ul><li>Orders dropping over the December 25, 2026 weekend are scheduled for completion by December 31, 2026</li><li>Orders dropping over the January 1, 2027 weekend are scheduled for completion by January 8, 2027</li></ul>                                                                       |
| **B2B order fulfillment** | No change. The standard SLA applies                                                                                                                                                                                                                                                                   |
| **Inbound receiving**     | No change. The standard SLA applies to both standard receiving and MultiHub IQ                                                                                                                                                                                                                        |

### Value-Added Services Pause

Jetpack won't accept [kitting](/fulfillment/kitting-and-work-orders/creating-kitting-orders), [de-kitting](/fulfillment/kitting-and-work-orders/de-kitting), [disposal, or donation](/fulfillment/managing-inventory/donate-dispose-inventory) requests from **November 20 through December 9, 2026**. If you need any of these completed during that window, submit them before November 20.

### Paid and Scheduled Requests

Submit paid or scheduled requests by **September 30, 2026** to have them completed before peak. October is reserved for peak preparation, so no paid or scheduled requests are completed that month. Anything submitted in October moves to the next available date.

### Inventory Audits

[Inventory audits](/fulfillment/managing-inventory/inventory-audits) don't run in October or during peak season (November 16 through December 23, 2026). Requests submitted during that time are scheduled for the next available date after peak.

***

## Inbound Inventory Deadlines

Order inventory from your manufacturer as early as possible. Late inventory is the most common cause of stockouts during promotions and peak volume.

| Inventory Type               | Recommended Deadline                                       |
| ---------------------------- | ---------------------------------------------------------- |
| **Standard inbound**         | Arrives at the fulfillment center by **November 20, 2026** |
| **MultiHub IQ inbound (US)** | Arrives at your Hero Hub by **November 12, 2026**          |
| **Internal transfer orders** | Created by **October 27, 2026**                            |

These dates give your units the best chance of being available to fulfill by Black Friday (November 27, 2026). For how transfer orders and Hero Hub receiving work, see [Using MultiHub IQ](/fulfillment/multi-hub-iq/using-multihub-iq).

### Receiving Requirements During Peak

Follow these guidelines to avoid receiving delays:

* **Create a WRO for all inbound inventory.** Every package needs an accurate [WRO](/fulfillment/sending-inventory/creating-wro). Without one, the inventory can't be processed, goes on hold, and incurs daily [URO](/fulfillment/sending-inventory/unidentified-receiving-orders) fees.
* **Include your WRO ID** when scheduling an inbound appointment.
* **Book every drop-off and pickup through OpenDock.** You'll need an OpenDock account to schedule appointments for inventory drop-offs and outbound pickups. See [Booking Dock Appointments](/fulfillment/sending-inventory/booking-dock-appointments).
* **No appointment, no delivery.** Jetpack reserves the right to refuse deliveries without a scheduled appointment.
* **Book dock space early.** Dock space fills quickly during peak and can push first available dates out considerably, which may mean extra holding time with your courier.
* **No personal vehicle drop-offs.** Individuals can't drop off inventory in personal vehicles at any fulfillment center.

***

## Sharing Your Holiday Forecast

Jetpack uses your forecast to scale up staffing and secure the capacity to fulfill your orders on time. Without an accurate forecast, we can't plan for a spike in demand, and that can lead to processing delays.

If you expect a large increase in orders between **November 1 and December 26, 2026**, tell your Jetpack Care Manager at least **two weeks in advance**.

<Warning title="Two weeks is the minimum">
  Two weeks' notice is the least time needed to staff up appropriately. Share your holiday plans as soon as you know them. The earlier you do, the more support Jetpack can arrange.
</Warning>

***

## 2026 Holiday Schedule

All fulfillment centers close early on **Christmas Eve (December 24, 2026)** and **New Year's Eve (December 31, 2026)**.

Fulfillment centers are closed on the following dates:

| Holiday                   | Date                        | Locations Closed               |
| ------------------------- | --------------------------- | ------------------------------ |
| **Thanksgiving**          | Thursday, November 26, 2026 | US                             |
| **Constitution Day**      | Monday, December 7, 2026    | Spain                          |
| **Immaculate Conception** | Tuesday, December 8, 2026   | Spain                          |
| **Christmas Eve**         | Thursday, December 24, 2026 | Australia                      |
| **Christmas Day**         | Friday, December 25, 2026   | All locations                  |
| **Boxing Day**            | Monday, December 28, 2026   | Australia, Netherlands, and UK |
| **New Year's Eve**        | Thursday, December 31, 2026 | Australia                      |
| **New Year's Day**        | Friday, January 1, 2027     | All locations                  |
| **Reyes Magos**           | Wednesday, January 6, 2027  | Spain                          |

<Info title="Weekend shifts">
  Fulfillment centers may add weekend shifts to keep up with peak volume. These don't affect your SLAs, but you may see orders labeled over the weekend.
</Info>

***

## Contacting Jetpack Care During Peak

Peak season is a busy time, and Jetpack Care is here to help you through it. Reach the team via Slack, phone, or email.

<Warning title="Holiday availability">
  Jetpack Care will be largely unavailable on **Christmas Day (December 25, 2026)** and **New Year's Day (January 1, 2027)**. Plan any time-sensitive requests around those dates.
</Warning>

***

## Let's Dive Deeper

<CardGroup cols={3}>
  <Card title="D2C Turnaround Times + SLAs" icon="clock" href="/fulfillment/d2c/turnaround-times-slas">
    Local cutoff times and standard SLAs by region
  </Card>

  <Card title="Carrier Transit Times by Country" icon="truck-fast" href="/fulfillment/d2c/carrier-transit-times">
    How long each ship option takes to deliver
  </Card>

  <Card title="Booking Dock Appointments" icon="calendar-check" href="/fulfillment/sending-inventory/booking-dock-appointments">
    Schedule inbound drop-offs and outbound pickups
  </Card>

  <Card title="Creating a WRO" icon="file-plus" href="/fulfillment/sending-inventory/creating-wro">
    Required for every inbound shipment
  </Card>

  <Card title="Using MultiHub IQ" icon="network" href="/fulfillment/multi-hub-iq/using-multihub-iq">
    Hero Hub receiving and internal transfer orders
  </Card>

  <Card title="Inventory Audits" icon="clipboard-check" href="/fulfillment/managing-inventory/inventory-audits">
    How audits work and when they can be scheduled
  </Card>
</CardGroup>

<div className="jetpack-callout">
  <img src="https://mintcdn.com/jetpack/2iejPNBTYKEx6ntF/images/jetpack-logomark-256.png?fit=max&auto=format&n=2iejPNBTYKEx6ntF&q=85&s=340604ced4add3864f2641341826e1c9" alt="Jetpack" className="jetpack-callout-icon" width="256" height="256" data-path="images/jetpack-logomark-256.png" />

  <div className="jetpack-callout-content">
    <h4 className="jetpack-callout-title">Questions? Contact Jetpack Care.</h4>
    <p className="jetpack-callout-text">Planning a big promotion or unsure whether an order will make a cutoff? Reach out to Jetpack Care via Slack, phone, or email.</p>
  </div>
</div>